Reference

Privacy Policy for your berkahslot account

Your account data, payment records, cookie choices, and device sessions are covered here before you open an account.

Account data useDANA and QRIS recordsCookie choicesDevice session checks
berkahslot Privacy Policy for your berkahslot account
CONTACT ROUTES

Contact paths for privacy requests

Fast privacy help starts with the right channel. Use live chat for account-access questions, email for formal data requests, and the account centre when you want to view or correct profile fields yourself. We may ask you to confirm the phone number, email address, or recent QRIS reference tied to your account before sharing or changing data.

Team online

Live chat

Message us through live chat from 09:00 to 01:00 WIB when you cannot access privacy settings, need a device session checked, or want help finding Account > Security > Devices.

Privacy email

Send formal requests to [email protected] with your registered phone number and the account field you want checked. We answer with the next verification step before changing stored data.

Account centre

Use Profile > Verification to correct name, email, or phone details before asking for a data export. Keeping profile fields current helps us match DANA, OVO, GoPay, and QRIS records accurately.

HANDLING PRACTICE

How we handle your account data

Privacy is handled as an account operation, not a slogan. We separate identity fields, wallet references, cookie records, and security logs so each request can be checked against the right source.

Account fields

We store details you provide during account opening and Profile verification, such as phone, email, and name fields. These records help us answer privacy requests without exposing your wallet data unnecessarily.

Payment records

DANA, OVO, GoPay, and QRIS references are kept to match deposits, withdrawals, and support cases. We use transaction IDs and timestamps rather than asking you to resend wallet screenshots repeatedly.

Cookie controls

Cookies help keep your session active, remember language choices, and detect repeated failed logins. You can clear browser cookies anytime, but you may need to log in again afterward.

Device sessions

Account > Security > Devices shows recent sessions we use for privacy and security checks. If a phone is lost, contact live chat so we can help remove active sessions after verification.

Lobby activity

We keep activity records for pages you open, including Andar Bahar, Super Bingo, Mobile Legends, and Crash Games, so support can trace disputes without exposing unrelated account history.

Retention checks

Some records must be kept for account, payment, and security reasons where local law permits. When retention no longer applies, we remove or separate data from active support workflows.

Privacy questions before you open account

These answers focus on the privacy choices you are most likely to check before joining and after your account is active. If your question involves wallet records, profile correction, cookies, or device access, start here and then contact us through the channel that matches your request.

We collect the account fields you enter, login records from your device, cookie data, and wallet references linked to DANA, OVO, GoPay, or QRIS. We use them to run, secure, and support your account.

Yes. Start with Profile > Verification and update fields available there. For locked fields, email [email protected] with your registered phone number, the field to change, and any verification detail we request.

We use payment references to match wallet activity with your account, check support cases, and confirm withdrawal requests. We do not need your wallet login password, and support will not ask for it.

Cookies can remember session state and page preferences, while account logs may show rooms you opened, such as Fish Hunter or Wild Wild Riches. This helps us investigate account issues and keep access stable.

Go to Account > Security > Devices and remove any session you do not recognise. If you no longer have the phone, contact live chat from 09:00 to 01:00 WIB for verification help.

You can email [email protected] and ask for an account data copy. We will verify your identity first, then prepare account, wallet-reference, and session records that we can share where local law permits.

After closure, we keep only records needed for payment matching, security checks, and legal duties where local law permits. Other active account data is removed from normal support workflows when retention no longer applies.